Privacy Policy

Effective Date:11 November 2024

Overview

Caddy Clubhouse Ltd operates www.caddyclubhouse.com and https://caddy-clubhouse.circle.so. The organization serves as data controller and can be reached at:

  • Email: info@caddyclubhouse.com

  • Address: 1 Brooklands Terrace, Green Street, Sunbury-On-Thames, United Kingdom, TW16 6RW

Policy Purpose

This document outlines:

  1. Personal data collection practices

  2. Data usage methods

  3. Data access and sharing

  4. User rights

  5. Cookie policies

Regulatory Compliance

The organization adheres to GDPR (EU Regulation 2016/679) for European users and the UK Data Protection Act 2018 for UK residents. No Data Protection Officer has been appointed as the organization falls outside required categories.

Consent Framework

Users consent to policy terms by accessing the Site. Consent withdrawal is possible without affecting prior processing. Users can withdraw consent by contacting the Data Protection Officer.

SMS Communications

By submitting your phone number, you agree to receive text messages from Caddy Clubhouse, including appointment reminders and promotional content. Users may opt out via STOP reply.

Legal Bases for Processing

The organization processes EU user data under three GDPR Article 6 bases:

  1. User consent for specific purposes

  2. Legitimate interests (enabling user profiles)

  3. Contract necessity (profile creation requirements)

Data Collection

Automatic Collection:

  • IP address

  • Location

  • Hardware/software details

  • Clicked links

  • Viewed content

Manual Collection (via account creation):

  • Name, age, date of birth, sex

  • Email, phone number, address

  • Auto-fill data

Data Usage

Automatically collected data supports statistical analysis. User-provided data enables profile creation and communication purposes.

Data Sharing

Internal: Organization employees access data as needed.

External Third Parties:

  • Google Analytics

  • Marketing Agency (for targeted advertising)

Shared data includes clicked links only. The organization does not sell data except when legally required, during legal proceedings, for legal protection, or if the company is sold.

Data Retention

Data is retained until collection purposes are fulfilled. Users receive notification of extended retention.

Data Security

We use the strongest available browser encryption and store all of our data on servers in secure facilities. Employee access is restricted and confidentiality agreements are enforced. The organization acknowledges inherent internet security limitations.

User Rights (GDPR)

Users possess:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right to data portability

  • Right to object

Children's Privacy

Minimum age requirement is 16 years. Personal data from children under 16 is deleted immediately upon discovery. Parents or guardians may contact the privacy officer.

Data Access and Modification

Contact Privacy Officer Sophie Wilkinson at sophie@caddyclubhouse.com to access, modify, delete, or challenge collected data.

Do Not Track

The organization responds to browser-initiated DNT signals. Third-party response to DNT signals is not guaranteed.

Opt-Out Options

Users may unsubscribe from marketing emails by clicking unsubscribe links within messages.

Cookie Policy

Cookie Types Used:

  1. Functional: Save user selections

  2. Analytical: Track Site usage and design improvements

  3. Targeting: Personalize content based on preferences

  4. Third-Party: Monitor preferences for tailored advertising

Policy Modifications

Updates to this policy reflect legal compliance and process changes. The "Effective Date" indicates modification timing. Periodic user review is recommended; significant changes may trigger email notification.

Complaint Resolution

Users experiencing concerns should contact the privacy officer. Unresolved issues may be escalated to the Information Commissioner's Office.

Privacy Officer Contact

Sophie Wilkinson

sophie@caddyclubhouse.com

© 2026 Caddy Clubhouse. All rights reserved.